Thrifty Car Rental Cancellation Policy

How To Cancel Your Pay Later Rental Car


If youve opted to pay later for your rental car, but you did not book with your credit card number, you are in the clear for no-show fees. If you booked with your credit card or have your credit card on filesay, with the loyalty programits a good idea to cancel your reservation in advance, even if its at the last minute..

S To Cancel Thrifty Car Reservation

  • You must visit Thrifty official website

  • When you hover on the “Reservations” tab, a dropdown list will open.

  • Now you have to select the “review, change, cancel” option and click it.

  • You must enter the “booking number” and ” Email” in the required field and find the booking.

  • Now open your booking and make the cancellation.

  • Hopefully, now you can easily cancel Thrifty car rental.

For further information about Thrifty car rental, you can also talk to Thrifty customer service person by dialing 1-800-THRIFTY and ask your doubts. You can also send an email at

About The Author Of This Page

This report was written by Canstar Blues Content Projects Lead, Dean Heckscher. Hes our resident expert on all things automotive, health & fitness, streaming and more. Dean is also one of Canstar Blues customer research report producers, helping to turn complicated subjects into easily-digestible information for our readers. Hes passionate about helping consumers make better-informed purchase decisions on all manner of consumer goods and services.

Picture credit: Jevanto Productions/, StoryTime Studio/, Mikbiz/, Tero Vesalainen/, Rido/, ASDF_MEDIA/, tommaso79/

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What Is Thrifty Blue Chip

Blue Chip is Thriftys loyalty program, offering a number of benefits for members. While its free to sign up to, you must be over 21 years of age and have a valid drivers licence. Once youve signed up online, youll be given a Blue Chip Membership Number, which you can use to log in and look at both past and future bookings, in addition to bypassing the counter when you go to pick up your vehicle.

Blue Chip VIP is the premium level of Blue Chip, entitling members to additional extras and upgrades. To qualify for Blue Chip VIP, you must have rented 15 or more vehicles in a 12-month period.

Hiring A Car With Thrifty Without An Excess Held On Your Credit Card

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The insurance excess is the total amount you’d be required to pay if the car is severely damaged, written off or stolen. The excess on rental cars can be expensive. It’s normally between £850 to £2,100. If the car is returned damaged, or it’s stolen or written off, you’ll be required to pay some or all of the excess.

On collection of the hire car, the excess is held on your credit card as a ‘pre-auth’ transaction. Pre Auth means that the money isn’t taken from your credit card as a normal transaction, it’s held as a pending transaction until you return the vehicle. You won’t normally have to pay foreign currency fees on credit cards for pre authorised transactions. As long as the rental car is returned in the same condition as when you collected it, the excess amount is fully refunded to your card without anything additional to pay.

If you’re paying by debit card, the excess is taken from your bank account and refunded when the vehicle is dropped off. If you plan to use debit card on collection, as the excess can be high, we recommend to either buy Premium Cover when you book or to pay for top up cover at the collection desk.

To view rental options with a £0 or reduced insurance excess review our Premium Cover options.

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Can You Cancel Your Thrifty Car Rental

Yes, you can cancel your reservation with Thrifty car rental for a variety of reasons, which may be done online using a simple method. By following the instructions from below you can learn how to cancel a Thrifty Car Rental of yours.

  • To begin, open a browser and go to the Thrifty car rental website
  • Then go to the home page’s reservations section and pick the review, change, or cancel option
  • After that, you require to enter the confirmation number as well as your last name
  • Then press the review reservation button and choose the car rental booking you wish to cancel
  • Finally, press the cancel button along with your reservation and confirm it.

Who Can Rent A Vehicle From Thrifty

In order to hire from Thrifty, drivers will be subject to a few requirements before theyre allowed to get behind the wheel. Below are some of the guidelines that decide who Thrifty rent a car to:

  • Age Drivers must be aged 21 or over to hire a vehicle, although drivers aged under 25 will be subject to an underage surcharge, and will only be able to hire from Thriftys standard range of vehicles.
  • Licence Thrifty recognises all current non-provisional and non-probationary licences from Australia and overseas. If youre looking to hire a truck, youll also have to have the relevant licence requirement.
  • International drivers Those that hold an overseas licence must be able to present an English translation of their licence or International Drivers Permit to hire from a Thrifty provider.

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Renting A Car With Thrifty Including Free Cancellation

All of the hire cars we offer include a free cancellation policy. Free Cancellation means that you can cancel your rental with a refund at any point up until 48 hours before picking up the car.

When you purchase the Essential Cover product to insure your car rental excess, you’re able to cancel this and receive a refund anytime up until the booking start time.

We process all refunds in less than 24 hours. If you have to cancel your rental, the refund will be in your account in 7 days.

Grace Period And Maximum Rental Duration

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A rental day consists of 24 consecutive hours, each day starting at the time of the rental. Extra charges will apply when the rental exceeds a 24-hour period. The customer will be charged at local rates for the extra time.

Tour Operators will be charged for the number of days booked, irrespective of the number of days the customer actually rents. If the client returns the car early, the Tour Operator will still be charged at the number of days reserved. Exceptions, such as medical emergencies, death in family, etc., will be handled subsequently by Customer Relations.

Rental periods cannot exceed 62 days. If a rental is in excess of 62 days, additional reservations are necessary to accommodate the total number of days. The number of days reserved for each reservation may be split up as necessary, as long as no one reservation exceeds 62 days. The rental agreement must be renewed at a participating location and therefore client must return to location to do so.

For example, a 70-day rental may be booked on a reservation of 62 days and one of 8 days or may be booked on a reservation of 40 days and 30 days. Additional reservations/voucher are required for each rental period, which must be presented at the counter for renewal of the rental record prior to the 63rd day . If the vehicle is returned to a location other than the original renting location, drop off charges may apply.

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How Much Does It Cost To Cancel Thrifty Car Rental

Thrifty car rentals charge up to $63 on the prepaid bookings that are canceled after the risk-free cancellation period. The risk-free cancellation period of thrifty car rentals is two days prior to the scheduled pickup time. However, customers do not have to pay any Thrifty cancellation fee on the canceled bookings before two days of the scheduled pickup time as per the policy.

In the case of pay at location car reservations, customers are not charged with any penalty. Hence they can cancel the reservation free of cost on the same day of pickup.

Additional Authorized Drivers And Fees

Additional Drivers must qualify with a valid driver’s license. There is an Additional Driver fee of 11.00CAD per day.

All additional authorized drivers are required to qualify to drive the vehicle. To qualify, THRIFTY requires all additional drivers, including spouses, to satisfy our minimum age requirements, have a valid drivers license, and pay an additional driver fee. However, the following additional drivers do not need to pay an additional driver fee as long as they meet our minimum age requirements and have a valid drivers license:

government renters on official orders,

corporate account customers on corporate rate plans, and

drivers/companions of physically impaired customers.

The additional driver may also be subject to a driver record check and an underage driver’s fee. . Because the requirements vary by location, please refer to the location’s own Terms and Conditions for specific information on additional driver fees at the location where you intend to rent.

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Is Hiring A Vehicle From Thrifty Worth It

Hire cars and trucks can make life a lot easier, whether you need something for the weekend or that big business trip. But with so many options available it can prove to be an uphill battle to find one that suits your needs and budget. As a result, to identify the best fit for your trip, its always best to look into all of your options before booking, as you may find a provider thats gentler on your wallet, or offers a more convenient location for your journey.

While it may just be easier to book with the first option you find, reading into the rental agreement, as well as the full amount of other services available to you, can make your time behind the wheel and at the checkout, much easier.

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Thrifty Car Rental is one of the biggest names in the car rental business. Thrifty is a US company through and through, and was founded in the US over 60 years ago, in 1958. Since then, the company has grown to be instantly recognizable to people in many countries. With roughly 500 stores in North America alone, and roughly 600 more spread across as many as 77 different countries, Thrifty is a thoroughly established and trustworthy brand. Its parent company is Hertz, a highly respected car rental brand in its own right. Search for a Thrifty rental car on Orbitz for special deals, the widest range of cars, and the peace of mind that comes with knowing your rental car will be waiting the moment your trip starts.

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Health And Safety Measures For A Car Rental With Thrifty During Covid

As a subsidiary of the Hertz Corporation, Thrifty car rental is one of the largest global car rental companies. Established in 1958 in Estero, Florida, USA, the company has grown substantially over the years to its current presence in over 4,000 locations. This in part is due to its partnership with Hertz and its other subsidiary Dollar Rent a Car. Thrifty is one of the best known companies when it comes to providing cheaper car rental within the tourism, business and leisure sectors. Due to their experience, customers can feel confident that a car rental with Thrifty during the coronavirus pandemic is a safe and secure option. Their main markets include all of the Americas, Caribbean, Europe, Africa, the Middle East, Asia and the Pacific.

Auto Europe is one of Thriftys main partners together we provide excellent quotations, customer service and a large fleet of vehicles to choose from. Along with numerous global pick-up locations, we also provide luxury car hire, motorhome hire and a transfer service. During this pandemic customers can rest assured that all Thrifty rental cars are professionally cleaned, with all hygiene and safety measures taken into consideration. The methods employed are designed to ensure that all our customers are kept safe and away from potential risk of contamination. If youre interested in placing a booking with Thrifty, contact our reservation agents on +44 123 3225 114.

How Can I Get A Discount On My Thrifty Hire Car

With hire car charges and fees based on a number of factors, finding a discount or promotion can be the saving-grace for your wallet when it comes to your next big trip. Under the Specials tab on the website, Thrifty offers deals on both car hire and commercial vehicle hire, including free upgrades and discounts, although each deal will likely have an expiration date, so keep your eyes peeled.

In addition to discounts on your vehicle hire, Thrifty also offers a way for you to potentially save on the rest of your journey through its partners, including the chance to earn Velocity Points and cheaper hotel rates. You can also earn additional discounts and extras through Thriftys Blue Chip membership, plus its affiliation with Australian Auto Clubs .

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How Much Will A Car Hire From Thrifty Cost

Figuring out the final cost is often one of the toughest parts of your travels, particularly if youre not sure about all the fees and charges associated with hiring a vehicle. The end price will be influenced by the type of vehicle youve booked, when you made the booking, whether or not youve used a discount voucher as well as if youve added any extras to your order. In turn, the total amount you face at the checkout can vary between providers, meaning its best to keep an eye on the price tag if youre looking to book on a budget.

While Thrifty doesnt offer a complete breakdown of the costs that youre likely to see on your final bill, here are some of the more common fees and charges you may encounter:

While not an exhaustive list, these are just some of the more common fees youll likely encounter when hiring through Thrifty. Other fees and charges are outlined in the terms and conditions, so its best to read the fine print before driving off.

Does Thrifty Charge The Cancellation Fee To Cancel A Reservation

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Yes, you are entitled to pay a minimum of $63 on the bookings that are canceled within the two days of actual pickup time. However, there is no fee charged upon the pay at location car reservations.

You can claim a full refund by canceling the car reservation two days before your car pickup time as per the policy of thrifty car rentals.

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How To Cancel Your Prepaid Rental Car

If you prepaid for your rental car, you definitely need to cancel your reservation in advance. Fees for a car rental no-show typically depend on how far in advance of the pick-up time you cancel. While most rental car companies will impose a fee for no-shows, several major companies charge no-shows for the entire booking.

For prepaid reservations, Payless has by far the most egregiously strict no-show policy. The three companies owned by Enterprise HoldingsEnterprise, National and Alamoimpose the least onerous no-show penalties.

The best way to cancel a reservation is through the companys online portal.

Renting A Car From Thrifty: Faqs

Want to know more about car rentals with Thrifty? Read on for some answers to the most common questions we get asked.

How old do you have to be to rent a car with Thrifty?

In some countries and states the minimum car rental age is lower or higher, but the standard minimum is 21. If youre 24 or under, youll usually pay a surcharge and may not be able to rent trucks, luxury cars, or certain other vehicles.

In the US, no one is too old to rent a car, but in other locations there may be an upper age limit, or at least a surcharge for older drivers.

Which cars can you rent from Thrifty?

In addition to economy models, Thrift has a good range of convertibles, luxury cars, mini vans, vans, trucks, and SUVs.

The particular models available might be different in different states and countries, but the Chevrolet Spark is a good example of the kind of economy car you can expect. Meanwhile, luxury rentals might include the likes of the Chrysler 300, and the Ford Mustang might be a typical convertible.

What documents do I need to rent from Thrifty?

Your drivers license is, obviously, key. You will usually be expected to pay with a credit card, although debit card payments may be available in some branches, provided you can show some additional documentation check ahead to find out what is needed.

Renting a Thrifty car abroad? Youll be asked for your passport. In certain places, an international driving permit is needed, so again, its worth finding out about this in advance.

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How Do I Cancel My Thrifty Booking

In order to cancel, Review and Change or modify Thrifty car booking, You need to enter the confirmation number and the last name in the required field. Then click on the REVIEW RESERVATION GO button for further processing.

In case you need to speak with Thrifty car rental customer service, you can dial 1-800-THRIFTY or 1-802-327-8023 and talk with the Thrifty live person to cancel/change or modify your reservations.

Does Thrifty Have Hidden Fees

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There is no hidden fee in the Thrifty rental car booking. You will see all the taxes at the time of the booking. The tax includes sales tax, value-added tax, and security money. You will see the entire tax amount at the time of booking the car. If you are charged an extra fee, you can contact the customer service of the company. You can also take the help of the Feedback and complaint section.

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